NAPO Los Angeles
Mission Statement: NAPO-LA is an organization
dedicated to bringing Southern California area organizers together
through networking, education, professional growth, industry
updates, support and public awareness.
PMB 134, 10573 W. Pico Blvd.
Los Angeles, CA
of Communications & Technology:
of Professional Development:
Robin L. Davirobindavi@napola.org
Associate Member Coordinator:
Cindy KammGolden Circle
Ann GambrellGreeting Coordinator:
Toni ScharffMET Program
Jean Furuya, Ann Gambrell,
NAPO in the Schools Coordinator:
KawashimaNew Member Orientation:
Jean Furuya, Ann
Laurie ClarkeRegistration Assistant:
Position OpenSilent Auction:
Susan Culligan, Susan Eleftherakis, Linda
Kodman, Jodi McDaniel, Toni Scharff, Gayle Westrate
The Los Angeles Organizer
Published six times
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$35 Non-NAPO Members
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$45 Non-NAPO Members
National Membership Annual Dues:
$150 - Associate-Branch
$550 - Associate-Corporate
$20 - New Member
One-Time Processing Fee
NAPO National membership required.
Membership includes electronic newsletter.
Annual Dues (Oct. to
Board Elect members attended meeting.
Member survey was discussed.
Motion was made to spend $575 to have a booth and participate in
L.A.'s Largest Mixer VIII to be held July 19th at the California
$85 - Basic Member w/ website
$135 - Basic Member w/ website referral listing
and paid meeting fees (Available only with annual renewal in
September.) $50 - Out-of-State Individual
$250 - Associate
$150 - Associate Member/Branch
$10 - New/Lapsed
$10 - Meeting
$25 - Annual Newsletter
$25 - Visitor Meeting Fee
52 Total Attendance
27 Total Attendance
50 Total Attendance
Abbreviated MinutesApril 2006 Board
May 2006 Board Meeting
Motion was made to spend $500 for Board Retreat.
Educational Moment for chapter meetings will be coordinated by
Dolores Kaytes, Director of Professional Development.
NAPO-LA chapter membership is 104.
June 2006 Board
Organizing Awards will be held on February 12, 2007.
The updated Policy and Procedures Manual was unanimously
Laura Johnson will be the new Publisher of the
~Submitted by Naomi Altman
Assistant's List is available as a resource connecting those
available to serve as assistants to organizers who need them. To be
included on the Assistant's List, send an email to email@example.com. Include
your name, phone number and email address. The list is only for
members of NAPO-LA and does not guarantee work. The Assistant's List
is found here in the newsletter and also under the "Members Only"
section of the chapter's website.
Assistant's List For more information on becoming a NAPO
member, click here.
The Los Angeles
Organizer is published bimonthly. Look for
"Announcements from the Board" in between issues. Deadline for
submissions for the September/October newsletter is August 25.
15 Golden Circle Meeting
24 NAPO-LA Board Meeting – 2:30 pm
NAPO-LA Chapter Meeting – 6:15 pm
Back to School
Simplify Your Life Week (first week)
MET Q&A Conference Call, Level 1 – 6-8 pm
10 Meeting of
CD Support Group 6-8:30 pm
28 NAPO-LA Board Meeting – 1
28 NAPO-LA Chapter Meeting – 6:15 pm
MET Q&A Conference Call, Level 2 - 6-8 pm
9 Do-It Day
(aka, Fight Procrastination Day)
25 NAPO-LA Board Meeting -
25 NAPO-LA Chapter Meeting - 6:15 pm
Calendar Listings for NAPO-LA
Organizing events of members may be listed on
the NAPO-LA calendar for only $30 per month. Include event,
date, time, location and your contact information, along with
a 50-word description and send to Calendar
|President's Message |
Build Your Network
By Chris McKenry
Get It Together
The most effective marketing is “word-of-mouth.”
In a recent survey, 85% of executives stated they will
not take “cold calls.” Of that number, however, 80%
indicated that they would take such a call if a third
party had made a connection. Networking allows
connections to be made.
Building professional relationships to grow your
business doesn’t happen overnight. Just as one session
will not get a client organized, attending a few chamber
mixers will not guarantee new business.
Never expect to “make a sale” when attending a
mixer. The goal is to have people want to know you, not
run from you. To expand your market, look for those who
have the contacts that will make ideal clients. When
meeting someone for the first time, listen before you
speak. By learning about their businesses, it will be
easy to assess whether or not you will make a good team
Expand your network beyond just one organization.
And most importantly, get involved. Joining an
organization will not guarantee business, but being
active is the best way to meet others.
Weekly industry exclusive groups like Business
Network International and Le
Tip insist on attendance and keep the competition
out. Dr. Ivan Misner, founder of BNI, suggests that the
most successful networkers are those involved in several
groups, including the local
chamber of commerce, business organizations such as
Rotary, professional organizations like NAPO,
Who knows the clients you are looking for? Find
out, and join forces.
Building a successful business takes more than
knowledge of your profession; it takes an investment of
your time. If your business is ready to grow, start
networking and you will most likely meet people who will
become millionaires along with you!
|Next Meeting |
By Dolores Kaytes
NAPO-LA Director of Professional
Use the Internet to
Grow Your Business
Having a web presence is essential in today's
marketplace. Domain name. Server. Flash. Tom Spiglanin,
Ph.D., will untangle the jargon and tell you how to grow
your business using the internet. Create and develop a
good website. Improve the visibility of an existing one
so yours comes up first in any search engine. You have
questions; Dr. Tom has answers.
Power Your Business with
Increase your base of knowledge about today’s
technology. Our own award-winning technology guru Jodi
McDaniel and IT consultant Roseanne Murphy, Master
Certified Novell Engineer, will bring us up to date on
the latest in PCs, PDAs, peripherals, and software.
Increase the value of your services to your clients.
Learn more to improve your own efficiency.
The Chapter would like to thank Paul Wormser, the
Director of Archival Operations at the National Archives
in Laguna Niguel, for his participation in our May
chapter meeting. He shared his great wealth of
information about the National Archives and provided the
attendees with a fascinating overview of the collection,
record keeping, filing, digitalization, and maintenance
of local historical documents and artifacts.
|New Publisher |
Say hello to Laura Johnson, the new Publisher of
The Los Angeles Organizer. Laura is enthusiastic
about her new duties and has plans to make the
newsletter more vibrant and fun to read. So introduce
yourself to Laura at the next NAPO meeting and let her
know how much you enjoy your chapter newsletter!
Thanks, Laura, for volunteering for this important
Publisher's Note: It's my pleasure! Over the next
few issues, I will be doing some experimenting with the
design of the newsletter. If you like what you see, let
me know by sending some POSITIVE
FEEDBACK! If not, be patient - it may change next
|NAPO-San Francisco Conference
Saturday, October 28
The San Francisco chapter of NAPO will hold its
18th Annual Regional Conference - "Transforming Lives" –
on Saturday, October 28, in Newark, California, at the
Newark/Fremont Hilton Hotel.
Organizing transforms lives, creating simplicity,
order, clarity, and balance. The effects of this process
ripple out from organizer to client to the entire
community. This Regional Conference is designed for
organizers who want to enhance their professionalism, be
more effective with clients, and learn new techniques.
Join in for this journey of transformation.
Begin the day with dynamic keynote speaker Ric
Giardina, author of Become a Life Balance Master.
Ric is president of The Spirit Employed Company, which
provides principles and techniques to individuals to
help them create and maintain life balance and develop a
personal style of gentle self-discipline that will
naturally increase productivity and enhance a sense of
The day will also consist of 18 educational workshops
filled with subjects such as: marketing techniques,
expanding your business, personal and professional
development, and technology, to name just a few.
Breakfast, lunch and a networking reception are
For more information, contact Doreen
Chair, NAPO-SF Regional
|Silent Auction Volunteer for July
Robin Davi Has Many Talents
Robin Davi began her organizing business,
Simply Arranged, in 2001 and is a proud member of
NAPO. She has served on the NAPO-LA Board of Directors
as Secretary, Treasurer and President and is currently
serving as Past-President.
Her combined studies in home economics and
business gave her a unique perspective on organizing.
She is just as effective helping a homemaker organize a
kitchen as she is teaching a business executive how to
More than 20 years of experience in office
management have taught Robin the value of being
organized -- from the client's point of view. She honed
her problem-solving, time-management, paper-management,
and space-organizing skills in the real world and now
shares these talents with her organizing clients.
Robin’s expertise includes home offices, paper
and file management, records retention, and residential
organization, including closets, kitchens, and garages.
Robin can find a home for any item that needs one and
can organize anything that needs attention.
Let Robin teach you how to conduct a whole-house
assessment, create and implement a home filing system,
or properly organize an entire kitchen for maximum
function -- from the pantry to under the sink. Learn how
to re-purpose items in a client’s home as well as teach
your clients new habits, systems, and better ways to
Bid high on the Silent Auction clipboard to win
an hour of time with Robin. She has a wealth of
information to share with you!
NOTE: The Silent Auction is a regular
fundraiser for our NAPO-LA chapter and is held at most
chapter meetings. During the meeting, the Silent Auction
Volunteer will be announced and a clipboard will be
circulated. Anyone can bid by signing the sheet as it
|May Volunteer of the Month |
Claire Flannery, Editor with
By Susan Culligan
Got to Get
NAPO-LA Director of Communications and
Congratulations to our Volunteer of the Month for
May, Claire Flannery, our intrepid newsletter Editor
Claire was voted May Volunteer not only for her
outstanding job in getting that month’s newsletter out
under very difficult circumstances but also for her
ongoing service to the chapter as GO Week coordinator
for two years’ running and for managing the very
important job of editing the newsletter.
Claire’s background is in newspaper publishing,
serving as a regional sales manager for The Boston
Globe in Los Angeles, one of a number of jobs she
held at the paper over her 31-year career. She used to
enjoy helping people get their offices in order and has
continued to specialize in organizing offices in her
When The Globe sent her to L.A. ten years
ago to open the West Coast sales office, Claire fell in
love with the area and decided to stay put when she took
early retirement. Once she attended a NAPO-LA meeting,
Claire was certain organizing was for her and was lucky
enough to assist Dorothy Breininger, among other veteran
organizers, working mostly on relocations. She values
her work as an assistant as an important foundation for
her own business, Simplify, which she launched
three years ago.
Claire’s main passion (besides organizing, of
course) is travel and writing about her travels. She has
had several articles on her travels published in The
Boston Globe’s Travel Section, and she continues to
volunteer with her husband for Traveler’s Aid at LAX.
She’s been to 70 countries so far, including Vietnam,
China, Australia, Egypt, and Brazil, to name just a few.
Where to next? She’s not sure exactly, but has a trip
planned for next spring to Machu Picchu and the
An asset to our chapter, Claire says she gets a
lot out of her membership, but perhaps we’re the ones
who really benefit. Congratulations, again, on a
To volunteer, contact Mishele
|Golden Circle Interview Series
Jean Furuya Passionate about
by Deborah Kawashima
NAPO-LA Director of
The purpose of educational programs for
Professional Organizers is to bring a high level of
professionalism to the industry, as well as to provide
guidance and support through courses and hands-on
Jean Furuya of The Office Jeannie specializes
in business consulting, paper management, and filing
systems for small businesses and home offices. She has
earned her CPO-CD from NSGCD and is a PTAC (Paper Tiger
In this article, one of an on-going series of
interviews with Golden Circle members, Jean shares her
passion for continuing education.
"Education keeps you informed and in the loop,"
exclaims Furuya. "Using any of the following educational
resources can help you jump-start your business and move
it forward, no matter what experience you bring into
your new PO business."
NAPO Chapter Member:
“Other POs can be
your biggest source of referrals,” insists Furuya. She
encourages POs to learn more about each other and each
other’s specialties and to develop valuable
relationships. “Getting involved teaches you to be more
professional, more businesslike, and more
NAPO-LA requires new POs to attend a
formal mentoring program. “It prepares them for putting
the professionalism into organizing,” states Furuya, “as
well as providing information on the protocol of calling
yourself a PO.”
is a listing of chapter POs available to provide
guidance, advice and support. Those listed are qualified
to mentor, coach, or train new POs in marketing, home
workshops and chronic disorganization.
Interactive and informative
teleconference for POs to have questions and concerns
addressed by veteran NAPO members.
“Volunteering is an added benefit
of being a NAPO-LA member,” observes Furuya. “When you
are on the board or in a leadership role, you build
relationships, get exposure for your business and gain
program held once a year to raise community awarenesss
of the benefits of getting organized.
where veteran POs share their areas of expertise with
other POs know who you are and what you
experience plus get paid for it!
NAPO National Education
Earn certification points:
- PO 001: What does a PO do?
- PO 101: Starting an Organizing Business.
- PO 102: Home Organizing.
Held each spring, the NAPO National
Conference provides discussion panels and
organizing/business workshops for new and veteran POs
- Network and exchange ideas;
- Explore other areas of expertise;
- Check out the latest organizing products at the
National Study Group on Chronic
“NSGCD is the meat and
potatoes of POs,” confides Furuya. "They focus on the
various concerns associated with chronically
disorganized clients and help POs gain insight into the
many different issues, including how to work with CD
clients more effectively.”
For more information, contact Jean
visit the NAPO-LA
|Golden Circle Column |
Working with Seniors
By Beverly Clower
Assisting the senior population can have
unexpected revelations that constitute "red
The act of engaging a professional
organizer is sometimes in itself a signal of concern
about life transitions, which may include:
• acute awareness of vulnerability after loss of
• rapid changes in health or mental
• an accident or other event which produces
Disorganization may be a new symptom or a chronic
situation suddenly turned critical.
volunteer work with the elderly, (the agency and) I
often know more about a client’s mental and physical
status than anyone. Organization is not the most urgent
need of these clients; contact with someone from the
My primary goal here is to raise
awareness of the professional organizer’s critically
important role in a senior citizen’s life -- not the
role we signed up for but the one that becomes part of
the package by virtue of visiting this fragile class of
clients in their homes and forming relationships with
them. The significance of the “red flags” noted below is
not that I saw the flag, but that I was sometimes the
only person who could have seen the flag:
• A check stub for a large amount of money
payable to a new acquaintance
• Frequent phone calls
for personal help -- “Please come help me find my ring”
(found in the toe of a shoe) -- an alert to changing
• Increase in need for service
• Unusual confusion and disorientation
Seemingly impaired judgment
• Smell of smoke on
arrival -- a burnt potholder
• “I gave some bearer
bonds to my new broker and he hasn’t called.”
Automobile records that reveal several recent
Transition from independence to near helplessness
can happen overnight. It is, therefore, prudent to
acquire the name of a contact person early in the
relationship. The client may consider this an
“emergency” contact, but “red flags” are not a 911
issue. Still, they can become life threatening. Ideally,
the contact person is aware of the professional
organizer’s on-going role, and the client has given
permission for communication between the two.
professional organizer, due to the personal nature of
the service and access to private records, is positioned
to notice changes in memory and astuteness, as well as
to recognize changes in lifestyle. A client’s dizziness
today might relate to her mention of visiting the
emergency room last week.
Last year’s Los
Angeles Times series on abuse by conservators of the
elderly was shocking. Equally disturbing is that elderly
persons living alone who do not have a
conservator may compromise their health and well-being
by making detrimental decisions. Though we cannot fill
the role of conservator for them, we can be a liaison
between recognition of problems and the appropriate
solutions. It comes with the territory.
For more information, contact Beverly
|NAPO-LA in the Schools |
School Program Yahoo! Groups
NAPO-LA Director of
We are happy to announce an official Yahoo! Group
dedicated to the NAPO-LA in the Schools
program. Membership in this Group will be by
invitation only to NAPO-LA members who participate in
the NAPO-LA in the Schools program.
Fall school presentations, as well as upcoming
teleconferences, will be announced via this email group.
It will also be an excellent forum for sharing our
experiences and ideas on getting kids organized.
If you are interested, consider this an invitation to
join. Simply copy and paste the link below to sign up.
If you don't already have a Yahoo! ID you will have to
In addition to the NAPO-LA Yahoo! Group, a
separate Yahoo! Group has been established for use by
NAPO chapters nationwide. This is an informal network of
organizers who have expressed an interest in developing
a NAPO in the Schools program in their own
chapters. A teleconference for NAPO national members
will be held in August and will provide all the info
needed to start a program. Use this link:
To volunteer, join or ask questions,
Write "NAPO Schools" in the subject
|Special Offer from The Paper Tiger
Many professional organizers from all over the U.S.,
Canada and other countries are making money helping
their clients implement Taming The Paper Tiger
software. In many cases your clients can pay for both
the software and your services to install, train and
convert them to The Paper Tiger in just weeks,
especially when they consider the amount of time (&
money) they lose each year to lost productivity. The
most recent data suggests that the average business
person loses over 150 hours per year just looking for
lost information! For a complete list of The Paper
Tiger features, click here: WHAT
IS THE PAPER TIGER
Kiplinger’s Taming The Paper Tiger
software is being offered to NAPO-LA members by the
Monticello Corporation for just the cost of shipping and
handling -$6.95! This is not a trial version, but rather
a complete working copy with all the training materials,
“time-saving” file folder tabs, etc. You will not be
billed anything further.
This is a way to introduce you to a GREAT
PRODUCTIVITY TOOL for your clients - they will LOVE YOU
for it! The product has been in the market for over six
years in major corporations, government agencies
(federal, state & local), non-profits, small
businesses, etc. Visit our website for a partial
customer list at www.thepapertiger.com
Now you can start making money and building your
business selling, installing, training and converting
your clients to this amazingly simple yet powerful
Click on the link at the bottom to
place your order.
There are three different ways for you to make
the software available to your customers/clients.
1. Paper Tiger Affiliate
Paper Tiger Affilliate
2. Paper Tiger Authorized Reseller
Call 800-430-0795 or email firstname.lastname@example.org
3. Paper Tiger Authorized Consultant (“PTAC”)
or call 800-427-0237
To place your order for The Paper Tiger
single-user (not for resale) software for a TOTAL COST
of $6.95, CLICK
|TIPS Program |
Let Children Paint
Use painter drop cloths in children's rooms or on
the dining room table so that the little ones can paint
and create without ruining anything.
Submitted by Justine Miceli,
Organizing by Miceli
When working with A.D.D. clients, have them get a
good night's rest and ask them to eat a high-protein
meal before you get there. This will help them to focus
during the organizing session.
Submitted by Evelyn Gray, Organizing
About the TIPS Program:
instigated a TIPS Program managed by the chapter's
Golden Circle members. Ann Gambrell is the chair and
invites all chapter members to submit their organizing
tips via email, postal mail or on index cards that will
be available at the monthly chapter meetings for deposit
into the “Organizing Tips” box.
TIPS are requested in two categories:
- "Tips from Pros" are organzing tips for
- "Tips of the Trade" are tips for organizers to use
in their businesses.
When submitting TIPS, you are invited (optional)
to include your name, business name and contact
information. This will serve to promote you when the
client/public TIPS are posted on the NAPO-LA website's
home page. A link to the “Find an Organizer” section of
the website is in the works. “The Tips of the Trade”
will also be included in the chapter newsletter.
Email your TIPS to email@example.com
|Members in the News |
NAPO-LA members Chris McKenry of Get It
Together LA! and Christine Reiter of Time
Strategies were both interviewed for a recent
article about cleaning out closets that ran in the
Pasadena Independent. To read the entire article,
click on this link: CLEANING
|CD Clients – Support Group |
August 10 Meeting Planned
By Jean Furuya
The Office Jeanie
If you are working consistently and on an
on-going basis with chronically disorganized clients,
you are invited to participate in an informal support
group for members of NAPO-LA.
Our next meeting will be Thursday, August 10,
6-8:30 pm. The topic will be "Setting Boundaries with
our CD Clients."
Please RSVP to Jean
|NAPO-LA MET Program |
By Marilyn Crouch
Q&A Conference Call
Level 1 - August
The Mentoring, Education and Training (MET)
program is offering a Q&A Conference Call – Level 1
for new and aspiring organizers to have their questions
and concerns addressed and answered by two veteran NAPO
members. The conference call will be held on Thursday,
August 3, from 6-8 pm. This is a great educational
Here's what past participants have said about the
“The veteran organizers were fabulous - direct,
candid, and full of great information. I feel I got a
‘leg up’ on some of the important issues for
"We had plenty of time to ask questions. It
was fantastic for us because there were so few people
and we could each ask a lot of questions. Also, the
convenience of the conference call was
"The best part of the call was hearing
the questions from the other participants; there were
many great questions that I hadn't thought of prior to
the call. The call was excellent and effective. It
served my purpose."
Register for this Level 1
Q&A Conference Call
Q&A Conference Call
Level 2 - September
Would you like to take your business to the next
level? Are you feeling burned out, need a change or a
new challenge? This informative teleconference call is
Jean Furuya and Ann Gambrell will facilitate this
call and answer any questions you may have about your
business, clients, etc. You will also benefit from the
interaction with other organizers on the call and will
have an opportunity to get new and fresh ideas for your
business. Join in to learn from the knowledge and
expertise of other organizers.
Register for this Level 2 Q&A
MET Program Classifieds
The MET Program Classifieds for July-September
are on the NAPO-LA website. They are an excellent
opportunity for advertisers to share their knowledge and
for others to investigate ways to move their businesses
forward. If you would like to grow your business in
2006, check out the MET classifieds for an experienced
organizer who can help you get to where you want to go!
Click below for details: