What Do Organizers & Productivity Consultants Do?

NAPO-LA members include specialists trained in working with clients with ADHD, hoarding disorders, and chronic disorganization. 

If you’re dealing with persistent, long-term disorganization affecting your quality of life, you may want to work with an organizer who has earned certifications through the Institute for Challenging Disorganization (ICD). Those who hold the CPO-CD® (Certificate of Professional Organizing in Chronic Disorganization) have achieved an in-depth level of education and training.

Mission Statement & Code of Ethics

NAPO-LA Mission Statement

NAPO-LA is the organizing industry leader committed to providing the public with resources, providing professional organizers with education and support, and providing related industry professionals with unique channels for their products and services.

NAPO Non-discrimination Policy

NAPO does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, ethnicity, disability, marital status, sexual orientation, political affiliation or military status in any of its activities or operations. These activities include but are not limited to selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members, clients, volunteers, subcontractors, and vendors. 

We Believe

As an Association, We Believe

that the success of NAPO’s mission to be the leading source for Organizing and Productivity professionals relies on the collective efforts of our members of all races, religions, backgrounds, ages, abilities, beliefs, gender identities, and orientations. NAPO welcomes, supports and celebrates the diversity of people who are drawn to our profession and our Association.

As Professionals, We Believe

a diverse, equitable and inclusive professional organization drives innovation within our Association, builds successful businesses, and delivers cultural competency in our work with the communities we serve. 

As Members, We Believe

our members should feel valued for their talents and experience, recognized for their contributions, and encouraged to bring their authentic selves to participate in NAPO and our industry.

As a Community, We Believe

that when people feel appreciated and included, they will be more creative, collaborative, innovative, and successful. We Believe that treating each other with respect and kindness in our words and actions builds community within our Association and enriches us all.

NAPO Code of Ethics

Clients
Working Relationships

• I will serve my clients with integrity, competence, and objectivity and will treat them with respect and courtesy.

• I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.

• When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.

• I will advertise my services in an honest manner and will represent the organizing profession accurately.

Confidentiality

• I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.

• I will use proprietary client information only with the client's permission.

• I will keep client information confidential and not use it to benefit myself or my firm, nor will I reveal this information to others.

Fees

• I will decide independently and communicate to my client in advance my fees and expenses and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.

• I will make recommendations for products and services with my client's best interests in mind.